Managers are often the first to hear an employee concern, field an unexpected request, or find themselves in a conversation that suddenly carries bigger implications. Manager in Minutes prepares them for what to do next.
A request for time off might raise an FMLA question, or an offhand comment about working after hours may require follow-up. Sometimes an employee shares something that needs to reach HR without ever thinking of it as a formal complaint.
Your managers deal with these situations in the course of an ordinary workday. And their response can determine whether an issue is addressed early or becomes a bigger risk for your organization.
Managers don’t need to be HR or employment law experts. They need to recognize when a routine conversation may be something more, respond appropriately in the moment, and know when to bring in HR or another resource.
Manager in Minutes prepares managers for those situations before they encounter them on the job. Each focused course puts managers in realistic scenarios where they can practice what to say, what to do, and when to report.
The result is better-prepared managers with the judgment to respond correctly before an everyday workplace issue becomes more difficult to manage.
SHIFT’s training is developed by employment attorneys who understand how workplace issues actually unfold and where manager actions can create or reduce risk.
Manager in Minutes turns that perspective into focused, realistic training that helps managers strengthen judgment and know when an issue needs HR intervention.
Attorney-developed
Grounded in how workplace risk actually unfolds.
Practice, not just information
Realistic situations build real-world response skills.
Focused for managers
15-minute courses. Practical preparation.
When managers recognize issues earlier, handle conversations more effectively, and bring HR in when it matters, organizations are better positioned to address workplace issues before early missteps make them harder to resolve.
Let's talk manager readiness
HR COMPLIANCE
Help supervisors recognize FMLA situations, respond appropriately, and know when to involve HR.
HR COMPLIANCE
Helps supervisors and managers recognize ADA-related concerns and respond with confidence, consistency, and sound judgment.
WORKPLACE CULTURE
Build skills to give, receive, and respond to feedback in ways that improve communication and trust.
WORKPLACE CULTURE
Build skills to give, receive, and respond to feedback in ways that improve communication and trust.
WORKPLACE CULTURE
Build quick, practical skills to support inclusion in everyday workplace interactions.
The expectations placed on managers are high. Their preparation doesn’t always match.
Take a closer look at what manager readiness requires and how to build it.
Manager Training Demo Days
September 24 & 25 | 12:00 PM and 3:00 PM ET
See SHIFT’s manager training in action with live demos featuring our ADA and FMLA courses. Explore how realistic workplace situations give managers practical experience with the conversations and next steps they may encounter on the job.
Manager Readiness Assessment
What will your business ask of managers next? Use the Manager Readiness Assessment to identify where changing demands may create readiness gaps and where managers may need more support.
See how Manager in Minutes can help prepare them.
Request a Demo
INSIGHTS & TRENDS
JUL 19, 2026
Most FMLA compliance challenges don't begin with paperwork, and they don't end when leave is approved. They begin with everyday workplace conversations and continue through the decisions supervisors make before, during, and after an employee's leave. Learn why better manager...
INSIGHTS & TRENDS
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ADA accommodation requests are becoming more common and more complex. For managers and supervisors, early recognition matters because many accommodation conversations begin long before HR gets involved.
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Learn how to prevent workplace harassment with practical strategies for policies, training, reporting, investigations, leadership accountability, and early risk recognition.
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INSIGHTS & TRENDS
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Discover the six elements that help organizations create more defensible compliance training programs. Learn how manager training, scenario-based learning, reporting, legal alignment, and policy integration strengthen prevention and support better workplace decisions.