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Transgender Inclusion in the Workplace

Inclusion is shaped by how people communicate, respond, and show up in everyday workplace interactions.

This training helps employees navigate conversations and situations where language, assumptions, and responses directly influence whether transgender colleagues and customers feel respected and supported. Learners build the awareness and judgment needed to respond thoughtfully, communicate with greater confidence, and contribute to stronger workplace relationships across teams.

Four employees from diverse backgrounds smiling and talking together in a workplace hallway.

Audience

All employees

Format

Self-paced, scenario-based online training

Duration

15 minutes

Download course details Request a demo

The impact of workplace behavior on transgender employees

SHIFT helps you equip employees to respond appropriately in everyday interactions involving gender identity and respect.

47%

of transgender employees report experiencing discrimination or harassment at work in the past year

70%

report experiencing at least one form of employment discrimination

27%

report being denied employment, promotion, or termination due to gender identity

Workplace inclusion is shaped through everyday interactions, communication choices, and responses in key moments. Transgender Inclusion in the Workplace helps employees recognize situations where language, assumptions, or behavior may affect others and build the judgment needed to respond thoughtfully, communicate respectfully, and strengthen workplace relationships across teams.

Respect is shaped in everyday interactions

Course overview

Transgender Inclusion in the Workplace equips employees with the knowledge and practical skills to navigate workplace interactions involving gender identity with respect and clarity.

Through interactive scenarios and real-world examples, learners explore how communication, assumptions, and responses influence day-to-day experiences for colleagues and customers. The course focuses on what employees can do in real situations to ensure their behavior supports respectful and appropriate workplace interactions.

 

Beyond awareness to action

Most training on gender identity focuses on definitions and awareness. SHIFT’s approach focuses on how understanding is applied in real interactions.

Learners practice recognizing situations where language or behavior matters, adjusting how they respond, and choosing communication that reduces confusion, discomfort, or exclusion in workplace exchanges.

 

 

Key learner takeaways

This training builds the ability to:

  • Recognize how gender identity may shape workplace interactions and experiences
  • Identify behaviors and language that may unintentionally create discomfort or exclusion
  • Adjust communication to ensure respectful and appropriate interactions
  • Respond appropriately when situations involving gender identity arise at work
  • Support more effective and respectful day-to-day workplace behavior

I am a huge fan of all of the materials and education SHIFT provides for the growth and success of individual learners in the workplace.

Janney Montgomery Scott logo

Erika Whyte
VP, Director Diversity, Equity and Inclusion

Built on legal and workplace expertise

SHIFT’s training is designed to help employees understand how their everyday actions and communication affect workplace experiences and interactions.

  • Developed with insights from workplace behavior, communication, and organizational dynamics
  • Focuses on real-world interactions, not abstract concepts alone
  • Uses scenarios reflecting common workplace conversations and decisions
  • Helps employees recognize the impact of language and behavior in context
  • Strengthens respectful communication in day-to-day workplace interactions
Transgender Inclusion in the Workplace Course Case Study Screenshot

Proven to change behavior

  • Moves beyond definition-based training with realistic workplace scenarios
  • Highlights moments where communication choices directly affect others
  • Interactive content encourages reflection on language and behavior
  • Shows how everyday interactions shape workplace experiences
  • Teaches practical communication and situational judgment
  • Builds confidence to respond appropriately in real workplace moments
  • Supports more consistent and respectful workplace interactions

The result is employees who communicate more thoughtfully and respond more appropriately in situations involving gender identity in the workplace.

Transgender Inclusion in the Workplace Course Terms Screenshot

Course details

Format
Self-paced eLearning with interactive scenarios and reflection points
Duration
15 minutes
Languages
English and Spanish (others available upon request)
Certification
Instant certificate download
Accessibility
WCAG 2.1 AA compliant, screen-reader compatible, closed captions included
Flexible Delivery Options
SCORM-ready training, deployable via client LMS or hosted by SHIFT
Customization
Branding options and full content tailoring available, with updates reviewed to maintain alignment with legal requirements
White Glove Implementation
Dedicated Project Manager
SCORM integration
LMS set-up & admin training
Go-live support and post-launch check-ins

Frequently asked questions about transgender inclusion

Transgender inclusion training helps employees understand gender identity and how to communicate and interact respectfully in workplace situations involving transgender colleagues and customers.

Supervisors and non-supervisory employees. The course focuses on everyday workplace interactions that require respectful communication and response.

Approximately 15 minutes, with self-paced interactive scenarios.

It is practical. The course focuses on real workplace interactions and how employees can respond appropriately in those moments.

Yes. The course provides actionable guidance for everyday workplace communication and interactions.

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See how SHIFT prepares your teams for real workplace decisions.

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