Preventing Workplace Violence
Length
20 Minutes
Course Type
Full Length; Mobile Friendly
Audience
All Employees; California SB 553 Course; NY Retail Worker Safety Course
Empower Your
Workforce
An informed and prepared workforce is your strongest defense against workplace violence
As incidents of workplace violence continue to rise, the stakes for employers have never been higher. Beyond the human impact, organizations now face increasing regulatory demands and legal exposure. Proactive prevention is no longer optional; it’s essential.
Developed with employment law attorneys, SHIFT’s Preventing Workplace Violence course equips employees with the knowledge and tools they need to recognize, prevent, and respond to violent incidents without creating fear or confusion.
Now Available: New York and California have implemented significant workplace violence prevention mandates that employers must address. Don’t worry, SHIFT has you covered with expert-driven, compliant training solutions that meet the state requirements.
Protect your workforce with training that’s built for compliance and designed for real impact.
State Mandated Courses
SHIFT’s 20-minute online training equips employees with the knowledge to recognize the types of workplace violence risks specific to their environment, and covers prevention strategies, practical de-escalation techniques, reporting protocols, and how to identify behaviors of concern and early warning signs.
The course also prepares employees to respond effectively in emergencies, including active assailant situations.
SHIFT’s team of compliance experts will also support you in tailoring the training to include all necessary workplace-specific components for California’s Workplace Violence Prevention legislation (SB 553) as well as the New York Retail Worker Safety Act.
- Defining workplace violence
- Recognizing behaviors of concern and risk factors
- Preparing for and responding to workplace violence including active assailant situations
- Knowing how to report violent incidents and concerns
The Reality of Workplace Violence
SHIFT can help you protect your employees, your customers, and your bottom line.
Annual cost of workplace violence to US businesses
U.S. workers report being victims each year
Cost of a single incidence of workplace violence
Course Details
| Format | Self-paced eLearning with interactive scenarios and reflection points |
| Duration | 20 minutes |
| Languages | English and Spanish (others available upon request) |
| Certification | Instant certificate download |
| Accessibility | WCAG 2.1 AA compliant, screen-reader compatible, closed captions included |
| Flexible Delivery Option | SCORM-ready training, hosted by SHIFT or on your LMS |
| Customization | Turnkey branding options |
| White Glove Implementation | Dedicated Project Manager |
SHIFT Your Expectations of Compliance Training
Stop settling for boring training that’s in one ear and out the other – discover innovative training solutions that drive lasting behavior change and business growth.
Why SHIFT
Minimize your risk exposure with training built by top-rate employment law attorneys with deep expertise in state, federal, and global mandates.
Boost course completion and knowledge retention with engaging and interactive training designed by Subject Matter Experts.
Achieve lasting change with empathy-based training that shifts mindsets and behavior, with additional learning resources for reinforcement.
Stay protected against emerging risks with courses that evolve alongside shifting workplace challenges, new regulations, and timely issues.
The industry's most advanced customization make it easy to tailor content to your brand, your people, and your policy, driving greater buy-in and organizational impact.
Save valuable time and resources with our dedicated support team, ensuring a smooth and seamless implementation.
Frequently Asked Questions
What to consider when choosing the right Workplace Violence Prevention Training
“Workplace Violence” means any act of violence or threat of violence that occurs at the workplace. Workplace violence includes any of the following: The threat or use of physical force against an employee that results in, or has a high likelihood of resulting in, injury, psychological trauma, or stress, regardless of whether the employee sustains an injury. An incident involving the use of a firearm or other dangerous weapon, regardless of whether the employee sustains an injury. The term workplace violence does not include lawful acts of self-defense or defense of others.
Workplace violence is a growing concern across many industries. Training equips your employees with the awareness, skills, and tools they need to recognize warning signs, de-escalate conflict, and respond appropriately, helping to protect their own safety, the safety of others, and your bottom line.
In certain jurisdictions, workplace violence prevention training is legally required. In New York State, the Retail Worker Safety Act (RWSA) requires retail employers to provide annual training to employees on workplace violence prevention and de-escalation strategies. In California, the California Workplace Violence Prevention Law (SB 553) requires most employers to develop and maintain a comprehensive workplace violence prevention plan and provide training to all employees. Beyond these mandates, workplace violence prevention training is strongly recommended for all employees, supervisors, and frontline managers, regardless of location or industry. Training equips staff with the awareness, tools, and confidence to recognize warning signs, respond appropriately, and contribute to a safer, more respectful work environment.
No. SHIFT’s training covers all forms of workplace violence—including customer conflicts, bullying, harassment, and verbal abuse—and provides practical tools for de-escalation, recognizing warning signs, and reporting concerns to help create a safer, more respectful work environment.
Regulatory guidelines often require annual training. Even when not mandated, regular refreshers keep safety top of mind. Our training is always up to date and legally compliant, helping organizations meet requirements and reinforce key protocols effectively.
