With 20 years of experience in sales, marketing, operations, and client service, Jen rejoined the workforce after a professional hiatus to manage her most important clients yet – twin girls! Jen’s career started in account management at an ad agency, which led to roles in sales management. And now, Jen is thrilled to focus on helping employers SHIFT their workplace cultures. Jen’s volunteer work includes 25 years as a healthcare liaison, helping advanced stage cancer patients navigate healthcare systems. Eight years ago, Jen and her daughters founded Reading Rocks!, a book club focused on girl’s empowerment. During the pandemic, Jen and her daughters founded a micro startup that makes mask holders, donating many of their products to frontline healthcare workers. She considers herself to be a foodie, re-creating recipes she first tries at restaurants. Often referred to as a fruit ninja for her knife skills, she can break down a whole watermelon in under ninety seconds. In her spare time, Jen is passionate about barre classes, Broadway shows, art projects, and raising strong young women.

Robert graduated from NJIT in May 2018 with a degree in Information Technology and a minor in Computer Science. By practicing coding in his free time, Robert was able to build his own website to show off his portfolio of work. Robert works at SHIFT as an Implementation Associate, where he thoroughly enjoys assisting clients as they begin their partnership with SHIFT. Robert grew up with two older sisters and now lives with his mom and her husband, as well as at his dad’s. Robert is of both Irish and Italian descent and enjoys playing video games or drawing, painting, or creating websites in his free time.

Dillon loves developing technology solutions. He is dedicated to providing a smooth implementation process for all our clients, and he provides ongoing client support for administrators and learners. His family reunions seat 100 and feed over 250 people. An interesting fact about Dillon is that he can almost dunk a basketball. He is passionate about his work as a lifeguard with a Special Olympics swim team.

Karen’s primary focus is developing innovative and creative content for both business and client needs.  Karen’s background in History and Political Science and certification in Diversity and Inclusion Leadership lend well to her passion for learning and creating new ideas that will help clients build positive, diverse and inclusive work environments that boost employee morale and productivity. Karen is the mother of three active boys, and she is proud to hold the titles of baseball and hockey mom. She is an avid runner, podcast enthusiast and lover of the beach. She is passionate about her family, friends and making a positive impact on our culture.