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Building Cultural Competency in the Workplace
Description
Today, more than ever before, we are working and interacting with people from all parts of the world with many different cultural backgrounds. One’s culture not only shows up in their language, religion and dress. It can also influence how a person thinks, communicates and views roles, relationships and concepts like time.
This course will help you build your cultural competence to better understand and communicate with people from different backgrounds, helping to foster a more positive and inclusive environment for everyone.
This course is developed towards WCAG compliance.
SHIFT developed this course with the goal of making it as accessible as possible to the broadest group of learners. This includes:
- optimizing all screens for use with screen-reader devices
- adding closed captioning
- providing alternative functionality to complex interactions
- providing clear navigation instructions
- including image descriptions where necessary
LEARNING OBJECTIVES
- To understand why cultural competency is important in today’s work environment
- To learn the foundations of cultural competency
- To identify key ingredients for developing cross cultural skills
- To gain practical strategies for successful cross-cultural communication
James Cohen
Director of Strategic Alliances at Corporate Training Group, Inc.
In my opinion, harassment training is all the same, boring and uninspired. However, after seeing this training program, I am thoroughly impressed. It's current and engaging and nothing like what I've ever seen before.
Director, HR Compliance, Gale Healthcare Solutions
“Best product ever. So easy to use and great for our managers managing multiple states.”
HR Director, RX Medical
Your attention to detail and follow-up was key in ensuring the rollout of our training was a success. The time you spent going through the demos and explaining the contracts and timelines was appreciated and actually enjoyable. Your continued involvement after the contract was signed is what I valued the most though. I have worked with other companies before where this was not the case. SHIFT definitely stands apart from the rest.
Director, Dun & Bradstreet
I completed the course and really appreciate the quality of the training. The last exercises on real life cases were very close to situations that I would expect to encounter and this was really helpful. We need more of these types of training!
Rob Doodian
Executive Vice President & Chief Human Resource Officer, AMC Networks
We had a great experience working with SHIFT. They took the time to understand our culture and were very responsive and flexible to make sure that the training met the needs of our organization, both eLearning and on-site. The feedback that we received about the live training from our senior leaders was very positive.
Rob Finney
President at CommCapp
I am very pleased with the decision to use SHIFT’s Preventing Workplace Harassment and Discrimination Training. I believe online training of this caliber is something which all businesses should consider because of its ease and effectiveness.
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