From Incivility to Trust: Transform Your Workplace

Published: Oct 8, 2024

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Last Modified: Nov 12, 2025

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Did you know that 98% of workers report experiencing uncivil behavior in the workplace? Join SHIFT for a webinar dedicated to exploring the power of civility and respect at work. You will learn the impact of incivility on workplace productivity and employee well-being, effective methods to build trust through civility and respect and how to create a positive, collaborative workplace culture that drives success.

 

Moderator

Karen Byington, Director, Content Development, SHIFT

Karen brings a wealth of knowledge and experience to her role as Director of Content Development at SHIFT HR, where she collaborates with a multifaceted team of experts in employment law, social psychology, Diversity, Equity, and Inclusion (DEI), HR, and Learning and Development. Her collaborative approach ensures that SHIFT HR’s training initiatives are not only comprehensive but also tailored to meet the evolving needs of the workforce. Karen holds a DEI certification from Cornell and is a certified Workplace Violence trainer, which underscores her proficiency in addressing critical issues that impact workplace culture, safety, and well-being. 

Panelists

Katherin Nukk-Freeman, Co-Founder & Chief Culture Officer, SHIFT

Katherin is the Co-Founder and President of SHIFT HR Compliance Training and a passionate advocate for building better workplaces. As a dynamic employment law advisor, training instructor, and industry thought leader, Katherin partners with clients to develop and implement learning journeys to educate and evolve workplace culture and incorporate strategies to manage risk, comply with the law, foster an inclusive workplace, and create an overall better workplace with flourishing for all. 

Alison Banks-Moore

Alison Banks-Moore is Vice President and Chief Diversity Officer for Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ). With more than 40 years of experience as a Human Resources professional, Ms. Banks-Moore has held various positions at major corporations, including AT&T, KPMG, Cablevision and 32BJ Benefit Funds.

As Chief Diversity Officer at Horizon BCBS, Alison has harnessed the energy of a dynamic organization to strengthen the personal and professional relationships that support an inclusive, thriving, and diverse workplace.  She has demonstrated a strong commitment to leveraging the unique skills and abilities of all employees which has resulted in the company receiving numerous awards from national publications which include DiversityMBA, Magazine, DiversityInc., INROADS, AARP, Latina Style, Employer Support of the Guard and Reserve (ESGR), GI Jobs, National Association For Executive Women, Seramount (formerly Working Mother Media), Corporate Equality Index, Diversity Best Practices, National Organization on Disabilities, as well as the Tri-State and National Diversity Councils.

Alison is a member of the Blue’s Diversity Alliance, the Northeast Regional Corporate Industry Liaison Group, the Society for Human Resource Management, a former member of NJ LEEP’s (The New Jersey Law and Education Empowerment Project) Advisory Board, former member of the New Jersey Network to Network Women’s Consortium, member of the Ramapo College of New Jersey’s Board of Governors and member of the Ramapo College Presidential Search Committee, Chair of the Tri-State Diversity Council’s Executive Committee, and a member of the Count Basie Theater Board of Directors.

Over the seventeen years Alison has been engaged in this work, she has been the recipient of numerous awards both locally and nationally.

Alison earned her B.A. in Communications from Ramapo College of New Jersey.

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