Tuned in Teams: Effective Listening
Length
10 Minutes
Course Type
SHIFT in Minutes Microlearning; Mobile Friendly
Audience
All Employees
Empower Your
Workforce
10-minute Effective Listening Training that strengthens communication, collaboration, and team results
Good listening is more than just hearing words. It’s the foundation of trust, collaboration, and strong workplace culture. Yet many organizations underestimate its impact. Listening isn’t an innate talent — it’s a skill that can be taught, practiced, and improved over time.
Tuned In Teams: Effective Listening training is a 10-minute microlearning course that gives employees practical tools to tune in more effectively, break down barriers to communication, and strengthen everyday interactions. Learners explore 5 simple listening habits that build trust at work, recognize the high cost of not listening, and practice strategies for becoming more present and engaged in conversations. And managers gain insight into active vs. passive listening and why effective listening training is a powerful driver of team performance.
SHIFT in Minutes are 10-minute microlearning courses that fit seamlessly into the workday, helping employees build empathy, awareness, and accountability without disrupting productivity. Each course engages learners in ways that shift mindsets, change behavior, and create lasting impact on culture, communication, and performance.
Strong communication starts with effective listening — a skill that directly impacts employee engagement, trust, and team performance. In this brief, interactive course, employees will explore the core elements of effective listening, recognize common barriers, and practice simple techniques to enhance conversations at work.
Designed to be completed in just 10 minutes, this course offers practical tools that can be applied immediately to strengthen workplace relationships and create a more positive organizational culture.
By the end of this course, learners will be able to:
- Recognize the impact of effective listening on workplace relationships
- Understand different types of effective listening
- Identify common barriers to good listening
- Practice techniques to improve their listening skills
Looking for more ways to grow your team? SHIFT HR Compliance Training offers additional short, focused courses that build communication, strengthen workplace culture, and develop practical skills employees can apply right away:
When No One Listens, Everyone Loses
SHIFT in Minutes helps teams listen effectively to protect people and the bottom line.
lost by businesses each year from ineffective communication
wasted per employee each week due to poor communication
of workplaces mistakes are due to communication failures
Course Details
| Format | Self-paced eLearning with interactive scenarios and reflection points |
| Duration | 10 Minutes |
| Languages | English and Spanish (others available upon request) |
| Certification | Instant certificate download |
| Accessibility | WCAG 2.1 AA compliant, screen-reader compatible, closed captions included |
| Flexible Delivery Options | SCORM-ready training, hosted by SHIFT or on your LMS |
| Customization | Turnkey branding options |
| White Glove Implementation | Dedicated Project Manager
|
SHIFT Your Expectations of Compliance Training
Stop settling for boring training that’s in one ear and out the other – discover innovative training solutions that drive lasting behavior change and business growth.
Why SHIFT HR Compliance Training
Minimize your risk exposure with training built by top-rate employment law attorneys with deep expertise in state, federal, and global mandates.
Boost course completion and knowledge retention with engaging and interactive training designed by subject matter experts.
Achieve lasting change with empathy-based training that shifts mindsets and behavior, with additional learning resources for reinforcement.
Stay protected against emerging risks with courses that evolve alongside shifting workplace challenges, new regulations, and timely issues.
The industry's most advanced customization makes it easy to tailor content to your brand, your people, and your policy, driving greater employee buy-in and organizational impact.
Save valuable time and resources with our dedicated support team, ensuring a smooth and seamless implementation.
Frequently Asked Questions
What to consider when choosing the right effective listening training for your workplace
Effective listening builds trust, reduces misunderstandings, and strengthens team collaboration. When employees feel heard, they’re more engaged, motivated, and willing to contribute ideas — all of which drive performance and improve workplace culture.
Common barriers include distractions, assumptions, multitasking, and rushing to respond rather than truly understanding. Recognizing these challenges is the first step toward removing them and creating space for meaningful communication.
Simple strategies like maintaining eye contact, paraphrasing what you’ve heard, asking clarifying questions, and pausing before responding can immediately improve the quality of conversations. Even small changes in listening habits can have a big impact on team dynamics.
When leaders and team members practice active listening, it signals respect and value for diverse perspectives. This helps build a more inclusive environment where employees feel safe to share, innovate, and grow.
Absolutely. Short, focused microlearning courses make it easy to practice and apply techniques right away. In just 10 minutes, employees can build greater awareness, try new approaches, and take steps toward lasting behavior change.
Investing in workplace culture training helps prevent costly lawsuits, reduces employee turnover, and minimizes productivity loss caused by toxic workplace behavior. Proactive training fosters a respectful culture, which lowers the risk of legal claims and reputational damage, ultimately saving organizations significant money over time.
SHIFT HR Compliance Training’s course is fully customizable to reflect your organization’s brand, industry, and workforce needs. Companies can seamlessly incorporate their logo, colors, and messaging to create a familiar, engaging learning environment. Policies, scenarios, and examples can also be tailored to align with local regulations, industry standards, and workplace realities.
For organizations with unique needs, SHIFT offers bespoke development to design content that mirrors company culture and addresses specific challenges employees may face. This flexibility ensures not only compliance but also greater employee engagement, retention, and impact. When training feels relevant, practical, and connected to your brand, it resonates more deeply with learners—strengthening buy-in and fostering a culture of accountability, respect, allyship, and inclusion across your workforce.
SHIFT HR Compliance Training’s legal expertise ensures all of our trainings meet Federal and State compliance, which allows your company to roll-out training with confidence and trust. Not only is all content legally vetted, but it is engaging, creative, and warm. Your employees will gain critical knowledge, practice real-world examples, and learn foundation skills in our training.
