Building Cultural Competency in the Workplace
Length
15 Minutes
Course Type
Mobile Friendly
Audience
All Employees
Empower Your
Workforce
Building Cultural Competency for a Respectful Workplace
Today, we are working and interacting with people from around the world who bring diverse cultural backgrounds and perspectives. Culture is more than language, religion, food, or dress. It profoundly influences how individuals think, communicate, and view roles, relationships, and even concepts like time.
Building Cultural Competency in the Workplace training is designed to help employees recognize these differences, improve communication, and strengthen respect across teams. Through interactive scenarios and real-world examples, the course equips participants with the awareness and skills needed to collaborate effectively in today’s increasingly global workforce.
SHIFT HR Compliance Training is the only HR compliance training company founded by employment attorneys, giving us unique insight into the real issues employees and leaders face. Unlike traditional training that checks boxes, our courses combine case law, workplace scenarios, and engaging storytelling to create learning that resonates. Our Building Cultural Competency in the Workplace course delivers learning that lasts, shifting everyday behaviors to safeguard culture, lower risk, and help businesses thrive.
Building Cultural Competency in the Workplace training empowers employees to connect across cultures, communicate with understanding, and foster a truly inclusive workplace culture. Participants learn to recognize cultural differences, navigate cross-cultural interactions with confidence, and apply practical strategies to build more cohesive, high-performing teams.
By the end of this course, learners will be able to:
- Understand why cultural competency is important in today’s work environment
- Learn the foundations of cultural competency
- Identify key ingredients for developing cross-cultural
skills - Gain practical strategies for successful cross-cultural
communication
Our 10-minute microlearning courses are built for today’s workplace: flexible, engaging, and grounded in real-world skills. Each course delivers practical tools employees can apply immediately to strengthen communication, feedback, and team culture.
Featured Courses
- Conversations that Count: Giving and Receiving Feedback Training
- Belonging in Action: Inclusive Workplace Training
- Tuned In Teams: Effective Listening Training
When Workplaces Overlook Culture, Everyone Pays the Price
SHIFT HR Compliance Training can help you build cultural competency that protects your employees, strengthens your culture, and supports your bottom line.
of U.S. employees say a diverse and inclusive workplace is important when evaluating job offers
more cash flow per employee at inclusive companies
more profitability for organizations in the top quartile of ethnic and cultural diversity than those in the bottom
Course Details
| Format | Self-paced eLearning with interactive scenarios and reflection points |
| Duration | 15 Minutes |
| Languages | English and Spanish (others available upon request) |
| Certification | Instant certificate download |
| Accessibility | WCAG 2.1 AA compliant, screen-reader compatible, closed captions included |
| Flexible Delivery Options | SCORM-ready training, hosted by SHIFT or on your LMS |
| Customization | Turnkey branding options |
| White Glove Implementation | Dedicated Project Manager
|
SHIFT Your Expectations of Compliance Training
Stop settling for boring training that’s in one ear and out the other – discover innovative training solutions that drive lasting behavior change and business growth.
Why SHIFT HR Compliance Training
Minimize your risk exposure with training built by top-rate employment law attorneys with deep expertise in state, federal, and global mandates.
Boost course completion and knowledge retention with engaging and interactive training designed by subject matter experts.
Achieve lasting change with empathy-based training that shifts mindsets and behavior, with additional learning resources for reinforcement.
Stay protected against emerging risks with courses that evolve alongside shifting workplace challenges, new regulations, and timely issues.
The industry's most advanced customization makes it easy to tailor content to your brand, your people, and your policy, driving greater employee buy-in and organizational impact.
Save valuable time and resources with our dedicated support team, ensuring a smooth and seamless implementation.
Frequently Asked Questions
What to consider when choosing the right cultural competency training for your workplace
Cultural competency helps employees understand and respect differences in communication, values, and perspectives. It reduces misunderstandings, strengthens teamwork, and fosters a more inclusive and respectful workplace culture.
This course is designed for all employees, including managers and leaders. Since civility and cultural awareness impact every level of an organization, participation across the workforce ensures consistency in respect and inclusion.
By building cultural competency, organizations reduce conflict, improve collaboration, and strengthen trust among employees. The result is a more positive culture that supports retention, productivity, and overall organizational performance.
Culture shapes how employees interact, collaborate, and perform. Training provides the tools to build trust, respect, and inclusivity, which in turn improves engagement, retention, and overall organizational success.
When employees learn skills like effective communication, respectful feedback, and inclusivity, collaboration becomes smoother and conflicts are handled more constructively. This leads to stronger relationships and better team outcomes.
A positive culture doesn’t just make work more enjoyable — it directly influences innovation, productivity, and the bottom line. Consistent training ensures cultural values are reinforced, helping organizations adapt, grow, and thrive over time.
Investing in workplace culture training helps prevent costly lawsuits, reduces employee turnover, and minimizes productivity loss caused by toxic workplace behavior. Proactive training fosters a respectful culture, which lowers the risk of legal claims and reputational damage, ultimately saving organizations significant money over time.
SHIFT HR Compliance Training’s course is fully customizable to reflect your organization’s brand, industry, and workforce needs. Companies can seamlessly incorporate their logo, colors, and messaging to create a familiar, engaging learning environment. Policies, scenarios, and examples can also be tailored to align with local regulations, industry standards, and workplace realities.
For organizations with unique needs, SHIFT offers bespoke development to design content that mirrors company culture and addresses specific challenges employees may face. This flexibility ensures not only compliance but also greater employee engagement, retention, and impact. When training feels relevant, practical, and connected to your brand, it resonates more deeply with learners—strengthening buy-in and fostering a culture of accountability, respect, allyship, and inclusion across your workforce.
SHIFT HR Compliance Training’s legal expertise ensures all of our trainings meet Federal and State compliance, which allows your company to roll out training with confidence and trust. Not only is all content legally vetted, but it is engaging, creative, and warm. Your employees will gain critical knowledge, practice real-world examples, and learn foundation skills in our training.
