Course Description:

Civil, respectful workplaces foster high levels of trust and are more productive. Employees are more engaged, which leads to more effective and frequent collaboration. Employee retention is higher, because they are happier. Unfortunately, research shows 98% of workers report experiencing uncivil behavior in the workplace. This course teaches your employees how to build trust through civility and respect through highly engaging video content and effective learning reinforcement

Course Objectives:
• Identify civil and uncivil conduct
• Practice strategies for building trust and fostering civility and respect
• Engage in difficult conversations and handle disagreements with respect and civility
• Articulate and understand the benefits of a civil and respectful workplace