Civility in Action: Fostering Trust & Respect
Length
15 Minutes
Course Type
Mobile Friendly
Audience
All Employees
Empower Your
Workforce
Workplace Civility Training That Builds Stronger Teams and Safer Workplaces
Civil, respectful workplaces foster trust, higher productivity, and stronger collaboration. Employees are more engaged and more likely to stay. Yet research shows 98% of workers report experiencing uncivil behavior on the job.
That’s why we created Civility in Action: Fostering Trust & Respect. This course equips employees with the tools to recognize and address uncivil behavior, strengthen trust, and build a culture rooted in respect. Through engaging video content and practical reinforcement, learners practice strategies to handle disagreements constructively, engage in respectful dialogue, and contribute to a workplace where civility is the standard.
SHIFT HR Compliance Training is the only HR compliance and workplace culture training company founded by employment attorneys, giving us unique insight into the real issues employees and leaders face. Unlike traditional training that checks boxes, our courses combine case law, workplace scenarios, and engaging storytelling to create learning that resonates. Our Civility in Action: Fostering Trust & Respect course delivers learning that lasts, shifting everyday behaviors to safeguard culture, lower risk, and help businesses thrive.
Civility in Action: Fostering Trust & Respect helps employees recognize the impact of everyday behavior and practice strategies that strengthen respect and trust across teams. Through interactive video scenarios and practical exercises, learners gain tools to address incivility constructively, engage in healthier dialogue, and reinforce a workplace culture where collaboration and respect drive performance.
By the end of this course, learners will be able to:
- Identify civil and uncivil conduct
- Practice strategies for building trust and fostering civility and respect
- Engage in difficult conversations and handle disagreements with respect and civility
- Articulate and understand the benefits of a civil and respectful workplace
Our 10-minute microlearning courses are built for today’s workplace: flexible, engaging, and grounded in real-world skills. Each course delivers practical tools employees can apply immediately to strengthen communication, feedback, and team culture.
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- Tuned In Teams: Effective Listening Training
When Workplaces Turn Uncivil, Everyone Pays
SHIFT HR Compliance Training can help you build civility that protects your employees, strengthens your culture, and supports your bottom line.
estimated cost to U.S. businesses per day due to incivility
of employees who’ve experienced disrespect report a decline in commitment
of people said their productivity or performance dropped as a result of uncivil behavior
Course Details
| Format | Self-paced eLearning with interactive scenarios and reflection points |
| Duration | 15 Minutes |
| Languages | English and Spanish (others available upon request) |
| Certification | Instant certificate download |
| Accessibility | WCAG 2.1 AA compliant, screen-reader compatible, closed captions included |
| Flexible Delivery Options | SCORM-ready training, hosted by SHIFT or on your LMS |
| Customization | Turnkey branding options |
| White Glove Implementation | Dedicated Project Manager
|
SHIFT Your Expectations of Compliance Training
Stop settling for boring training that’s in one ear and out the other – discover innovative training solutions that drive lasting behavior change and business growth.
Why SHIFT HR Compliance Training
Minimize your risk exposure with training built by top-rate employment law attorneys with deep expertise in state, federal, and global mandates.
Boost course completion and knowledge retention with engaging and interactive training designed by subject matter experts.
Achieve lasting change with empathy-based training that shifts mindsets and behavior, with additional learning resources for reinforcement.
Stay protected against emerging risks with courses that evolve alongside shifting workplace challenges, new regulations, and timely issues.
The industry's most advanced customization makes it easy to tailor content to your brand, your people, and your policy, driving greater employee buy-in and organizational impact.
Save valuable time and resources with our dedicated support team, ensuring a smooth and seamless implementation.
Frequently Asked Questions
What to consider when choosing civility training for your workplace
Civil, respectful workplaces foster trust, productivity, and collaboration. Without it, employees are more likely to disengage, experience conflict, or leave — which can hurt both culture and performance. Civility training ensures employees have the tools to create a positive, respectful environment.
Through engaging video content and learning reinforcement, employees will learn how to identify civil and uncivil behaviors, practice strategies to build trust, and approach disagreements with respect. They’ll leave with practical tools they can apply right away.
Civility isn’t just about being polite — it directly affects engagement and retention. When employees feel respected, they are happier, more collaborative, and more likely to stay, which reduces turnover and drives overall productivity.
Culture shapes how employees interact, collaborate, and perform. Training provides the tools to build trust, respect, and inclusivity, which in turn improves engagement, retention, and overall organizational success.
When employees learn skills like effective communication, respectful feedback, and inclusivity, collaboration becomes smoother and conflicts are handled more constructively. This leads to stronger relationships and better team outcomes.
A positive culture doesn’t just make work more enjoyable — it directly influences innovation, productivity, and the bottom line. Consistent training ensures cultural values are reinforced, helping organizations adapt, grow, and thrive over time.
Investing in workplace culture training helps prevent costly lawsuits, reduces employee turnover, and minimizes productivity loss caused by toxic workplace behavior. Proactive training fosters a respectful culture, which lowers the risk of legal claims and reputational damage, ultimately saving organizations significant money over time.
SHIFT HR Compliance Training’s course is fully customizable to reflect your organization’s brand, industry, and workforce needs. Companies can seamlessly incorporate their logo, colors, and messaging to create a familiar, engaging learning environment. Policies, scenarios, and examples can also be tailored to align with local regulations, industry standards, and workplace realities.
For organizations with unique needs, SHIFT offers bespoke development to design content that mirrors company culture and addresses specific challenges employees may face. This flexibility ensures not only compliance but also greater employee engagement, retention, and impact. When training feels relevant, practical, and connected to your brand, it resonates more deeply with learners—strengthening buy-in and fostering a culture of accountability, respect, allyship, and inclusion across your workforce.
SHIFT HR Compliance Training’s legal expertise ensures all of our trainings meet Federal and State compliance, which allows your company to roll-out training with confidence and trust. Not only is all content legally vetted, but it is engaging, creative, and warm. Your employees will gain critical knowledge, practice real-world examples, and learn foundation skills in our training.
