Successful leaders and organizations take proactive steps to create workplaces that foster inclusivity and belonging for all. As HR leaders, it is essential to lead with emotional intelligence and empathy to create a team that feels valued and heard.
According to a recent study conducted by Ernst & Young LLP, 90% of workers in the United States reported that emotionally intelligent and empathetic leadership—the kind that emphasizes “transparency, fairness, and follow-through”—led to higher job satisfaction; 79% of workers said it decreased turnover. With these staggering results, HR leaders and organizations must ensure they are prioritizing the development and execution of these essential skills amongst their leaders.
In this webinar employment law advisor and training instructor, Katherin Nukk-Freeman, Esq., Co-Founder and President of SHIFT HR Compliance Training, LLC discussed these 5 critical components of Leading with Emotional Intelligence and Empathy:
· What is Emotional Intelligence and Empathy?
· What Role do Corporate Leaders Play in Evolving Corporate Culture?
· The Business Case for Emotionally Intelligent and Empathetic Leadership
· Where to Begin?
· Best Practices