People carry unconscious biases, both positive and negative, that shape how they act and treat others. SHIFT’s online unconscious bias training course introduces employees to the important concept of Unconscious Bias and explores the impact of such biases on their work environment. Awareness-building activities and real-life scenarios help the learner understand that we all have biases. Becoming more aware of them can make us better employees and managers. This unconscious bias training course focuses on moving beyond awareness-building and provides practical solutions and strategies to interrupt and neutralize these biases in an effort to prevent bias from impacting critical workplace decisions. Real-life interactive scenarios provide practical experience in making conscious decisions to move beyond bias.

Learning Objectives

• Provide the learner with a definition of Unconscious Bias
• Develop an understanding of how Unconscious Bias can impact the workplace
• Create empathy and understanding of how actions and words may be perceived
• Provide examples of how to handle situations differently to achieve better results