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Administer Track and Report Employee Use
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Course Details:
Applicable Requirements:
HIGHLY RECOMMENDED WITH THE PREVENTING HARASSMENT AND DISCRIMINATION COURSE
Description
Ensuring that your organization properly handles workplace complaints is critical for preserving your culture and mitigating your legal risk. This training course will teach your internal investigation team (whether it be supervisory employees and HR professionals) about the important role they play in handling internal complaints. The course includes tips and strategies for: evaluating the complaint, selecting the investigator, planning the investigation, interviewing witnesses, documenting the interviews and investigation, reviewing factual findings, and appropriate follow-up after the investigation is completed. This course is a must-have for anyone on your team who is charged with conducting internal investigations.
LEARNING OBJECTIVES
- Help managers identify when an investigation is necessary
- Discuss how to determine violations of federal and state discrimination and harassment laws based on protected characteristics
- Explain the components of an effective, thorough, and imparital investigation
- Discuss interviewing guidelines including confidentiality issues, questioning techniques and documentation
- Outline suggestions for remedial actions following an investigation
We had a great experience working with SHIFT. They took the time to understand our culture and were very responsive and flexible to make sure that the training met the needs of our organization, both eLearning and on-site. The feedback that we received about the live training from our senior leaders was very positive.
Rob Doodian
Executive Vice President & Chief Human Resource Officer, AMC Networks
In my opinion, harassment training is all the same, boring and uninspired. However, after seeing this training program, I am thoroughly impressed. It's current and engaging and nothing like what I've ever seen before.
James Cohen
Director of Strategic Alliances at Corporate Training Group, Inc.
I am very pleased with the decision to use SHIFT’s Preventing Workplace Harassment and Discrimination Training. I believe online training of this caliber is something which all businesses should consider because of its ease and effectiveness.
Rob Finney
President at CommCapp
Cultures just don’t happen in my experience; a workplace where performance, professionalism and the customer are valued, sets the tone. This type of course is a great supplement for any workplace.
Pat Sheehan
CEO at Elevation, LLC
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